The landscape of healthcare is undergoing a seismic shift, and at the epicenter of this transformation is AI in care management. Once a realm dominated by manual processes and reactive care, we are now witnessing a paradigm shift towards proactive, data-driven care delivery. But what does this mean for patients, providers, and the healthcare system as a whole?
Traditionally, care management (CM) was a labor-intensive process reliant on human intuition and paperwork. Care managers were often overwhelmed by the sheer volume of patient data, making it challenging to identify high-risk individuals or anticipate their needs. This reactive approach often led to suboptimal outcomes and increased costs.